Shipping and Delivery Policy

Vour Gifts is operated by Mohamed Anas. Contact: mohamedanastsi@gmail.com, +91 6369581039.

Digital service only

Vour provides a digital service. Guests create a digital gift card and may add a voluntary gift contribution. No physical product is sold, packed, or shipped. There is no courier delivery and no shipping charge.

How the digital card is delivered

The digital card is generated after payment is verified. It is delivered digitally: on the payment confirmation page, in the host’s private event dashboard, and by email when email delivery is used. Hosts can download the card from the dashboard.

Email delivery

Email delivery may be delayed by email-provider or recipient-mailbox issues. If delivery does not occur within two business days after verified payment, contact mohamedanastsi@gmail.com. Hosts can retry failed emails from the management dashboard. We do not claim an email was sent unless the provider accepted it.

What is not delivered

Vour does not ship a printed card, gift box, or other physical item. The gift contribution is a payment collected for the event, not a shipped product. Recipient settlement, where it is available, depends on Razorpay Route approval and onboarding and is not a physical delivery.