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Grievance Redressal

Grievance officer

  • Name: Mohamed Anas
  • Email: mohamedanastsi@gmail.com
  • Address: 3/71, MGR Street, Karapakkam, Chennai - 600097
  • Phone: +91 6369581039

Complaint process

  1. Email the grievance officer with a clear subject line starting with “Grievance”.
  2. Include your name, contact details, event title or gift reference, payment reference if relevant, and a description of the issue.
  3. We aim to acknowledge complaints Within 2 business days and work toward resolution based on the facts and provider constraints.

Information required

  • Complainant name and contact details
  • Event or gift reference
  • Payment reference (for payment disputes)
  • Description of the issue and desired outcome

Legal owner: Mohamed Anas. Support hours: Monday–Saturday, 10:00–18:00 IST.